Our Customers

At Birway, we ensure all of our customers are treated the same. We have built an enviable reputation over 40 years for the quality of workmanship and the way we deal with people.

Many motorists are often baffled by mechanical jargon which can translate into expensive bills. We ensure that no matter what type of customer you are, you will be treated exactly the same and that every element of our service is transparent, can be explained and documented for you.

Our commitment to you, is to ensure:

  • We will always describe work in a way that does not confuse you
  • We will be open, honest and transparent in our dealings with you
  • We will never start work until you have accepted our quotation
  • We will always look for the most cost effective solution for your vehicle repair

We also have female service advisor’s for those customers would prefer to speak to one of them.

Our waiting area pays testimony to our history with the walls adorned with certificates, testimonials and membership to all of the industries trade bodies.

All in all, you can rest assured that at Birway, both you and your vehicle will be treated with the upmost respect and care.

Contact Us on

01902 609 579 / 631514

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